Controlo de Tráfego Aéreo
[José João Martins Sampaio]

Controlo de Tráfego Aéreo
An innovative alliance between the Technological Factor and the Human Factor in the organizational strategies of complex work systems.

A sociological essay that proves to be a strong contribution to cementing the idea – controversial, perhaps – that the inexorable use of technological processes does not reduce human provision, from which complementary action cannot be dissociated in order to achieve the target results.

The author, member of the IET – Research Center in Business innovation and work of the Faculty of Sciences and Economics of UNL and professor of Sociology of New Information Sciences, moves easily in the field of theses he presents, since for more than 30 years he was air traffic controller.

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